Update to previous review

After I wrote my first review the company contacted me and sent a replacement leash very promptly. It just arrived today so I can't say how it has lasted, but I am very impressed with how quickly and pleasantly my concerns were addressed. I couldn't imagine better customer service. Based on this experience I will probably buy more of their products, I like the designs and now I know they do stand behind the products if there is a problem. Thank you customer service at coastal pet products.